Support Ticket | Hard Hat Hosting – Managed VPS Hosting

IMPORTANT: Carefully choose an email address to enter below. If you just opened an account with us or if your email is also down, please do not send an email from the domain on this account. Our support team will not be able to send a reply, make sure to use an external email address.

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Priority*
- Low
- Medium
- High
- Urgent
--Low
Maintenance, Developer Question, Software Installation Support and non-critical functionality.
--Medium
Non-critical site functionality (including SSH access), software troubleshooting assistance and general web hosting or control panel errors/questions.
--High
Email Down, unable to login via ftp, account service ie. http, smtp, pop or ftp not functioning. Over Disk or Bandwidth Quota.
--Urgent
Critical Support Only
All account services Down unable to restart site thru control panel.
Name
Email*
Department*
Subject*
Message*
Primary Domain
Plesk Admin Password
Primary IP address