» Reseller Web Hosting

Are there any setup fees for reseller accounts?
No, there is never a setup fee for reseller accounts.

How much does it cost to become a reseller?
There is a one-time setup fee of $50.00, which includes one hour of orientation and training. Your main reseller account includes a VDS Advanced plan and is $39.95 per month.

How will the charges show up on my credit card statement?
Charges will show as having come from Hardhat, Inc.

Can you host International domain names?
Yes, we support all top level domain (TLD) name extensions.

Does the $39.95/month price include the cost of registering a domain name?
No. If you do not already have a domain name, then you will have to register one separately. You can either register a domain name through our service or through any other recognized domain name registrar.

What forms of payment do you accept?
We accept Visa, MasterCard, Discover, & American Express credit cards. Please contact us to inquire about other forms of payment.

Do I get my own private name servers (ns1.mydomain.com , ns2.mydomain.com)?
Yes, at no extra charge.

Can I use content from your website to assist in making my own web hosting site?
Yes, feel free to use any material you find useful on our web-site.

Are MP3s and/or Videos allowed?
Yes, provided the website owner owns the copyright to them.

What about adult sites?
We do not allow any pornography, adult-related material, or links to such websites on our servers. Resellers are responsible for ensuring their customers abide by our Terms of Service.

Are you a reseller for another hosting company?
No. We own or lease our own equipment and manage our own network.

How long have you been in business?
Xeroscape, Inc. (Hard Hat Hosting's parent company) has been in business since 1999. The Hard Hat Hosting brand has been in existence since 2002.

Do you offer technical support?
Yes, we offer 24x7 technical support to all of our resellers.

Do you offer technical support to "my" customers?
Not directly. You are responsible for supporting your own customers. However, if you are ever asked a question that you do not know the answer to, you can ask our support staff yourself. Once you get your answer from us, you can then answer your customer.

I'm ready to sign up! What next?
Please contact us to setup your reseller account.